1. Who we are
This Privacy Policy explains how Playvera Inc. (“Playvera”, “we”, “us”, “our”) collects, uses and protects personal data when you visit playvera.ai (the “Website”) or contact us. Playvera provides business-to-business technology and casino content aggregation services. The Website is intended for business users only.
Playvera Inc. is the controller of the personal data described in this policy. We process personal data in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and, where it applies, the EU General Data Protection Regulation (EU GDPR). If you have any questions about this policy or how we handle your data, contact us at info@playvera.ai.
2. Personal data we collect
We collect only the personal data we need to respond to business enquiries and operate the Website:
- Enquiry data you submit through our forms, such as your name, business email address, company name, company website, country, target markets, platform details, content requirements, optional player volume ranges and the contents of your message.
- Correspondence when you email us or reply to our messages, including your contact details and what you tell us.
- Technical data processed automatically when you use the Website, such as your IP address, browser type, device information and server logs, which are used for security and to keep the Website working.
We do not knowingly collect personal data from consumers or players, and we do not ask for special category data (for example, health information). Please do not include such data in your messages.
3. How we use your data and our lawful bases
- Responding to enquiries and discussing a business relationship. Lawful basis: our legitimate interests in developing our business, or taking steps at your request before entering into a contract.
- Managing business relationships and keeping records of communications. Lawful basis: legitimate interests, and performance of a contract where one exists.
- Keeping the Website secure, including preventing spam and abuse. Lawful basis: legitimate interests.
- Complying with legal and regulatory obligations. Lawful basis: legal obligation.
Where we rely on legitimate interests, we have considered that our interests are not overridden by your rights and freedoms, taking into account that the data relates to you in a business context. We do not use your data for automated decision-making that has legal or similarly significant effects on you.
We will only send you marketing communications where the law allows us to, and you can opt out at any time by contacting us or using the unsubscribe link in any marketing email.
4. Who we share your data with
We share personal data only where necessary, with:
- Service providers who process data on our behalf under contract, including our website hosting provider (Vercel Inc.), our email delivery provider for form submissions (Resend) and our email and office software providers.
- Professional advisers such as lawyers and accountants, where needed.
- Authorities and regulators where we are required to by law, or to protect our rights, property or safety.
- A buyer or successor in the event of a merger, acquisition or sale of all or part of our business, subject to appropriate confidentiality protections.
We do not sell your personal data.
5. International transfers
Some of our service providers are based in, or process data in, countries outside the United Kingdom and the European Economic Area, including the United States. When we transfer personal data internationally, we make sure it is protected by appropriate safeguards, such as an adequacy decision or data bridge, the UK International Data Transfer Agreement or Addendum, or the European Commission’s Standard Contractual Clauses. You can contact us for more information about these safeguards.
6. How long we keep your data
We keep enquiry data and correspondence for up to 24 months after our last contact with you, unless a business relationship develops, in which case we keep it for as long as that relationship continues and for up to six years afterwards to meet legal, accounting and record-keeping requirements. Technical and log data is kept for a short period, normally no longer than 90 days, unless needed to investigate a security incident.
7. Your rights
Subject to certain conditions and exceptions, you have the right to:
- access the personal data we hold about you;
- have inaccurate data corrected;
- have your data deleted;
- restrict how we use your data;
- object to our use of your data, including for direct marketing;
- receive your data in a portable format;
- withdraw consent at any time, where we rely on consent.
To exercise any of these rights, contact us at info@playvera.ai. We will respond within one month, and we will not charge a fee in most cases.
If you are not satisfied with how we handle your data, you have the right to complain to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection, at ico.org.uk. If you are in the European Economic Area, you can also complain to your local data protection authority. We would, however, appreciate the chance to address your concerns first.
8. Cookies
For information about cookies and similar technologies, see our Cookie Policy.
9. Security
We use appropriate technical and organisational measures to protect personal data, including encrypted connections (HTTPS), access controls and working only with reputable service providers. No method of transmission over the internet is completely secure, but we work to protect your data and to respond promptly to any incident.
10. Links to other websites
The Website may contain links to other websites. We are not responsible for their privacy practices, and we encourage you to read their privacy policies.
11. Changes to this policy
We may update this Privacy Policy from time to time. The “last updated” date at the top shows when it was last revised. Where changes are significant, we will take reasonable steps to let you know.
12. Contact us
Playvera Inc.
Email: info@playvera.ai